ITIL 4 Foundation Practice Exam

Which term describes frameworks and techniques enabling collaborative work and iterative delivery?

1. Agile

2. Waterfall

3. Scrum

4. Lean

The correct answer is: Agile

The term that describes frameworks and techniques enabling collaborative work and iterative delivery is Agile. Agile methodologies emphasize flexibility, continuous improvement, and rapid responsiveness to change. They promote collaboration among cross-functional teams and prioritize delivering small increments of value to users frequently, allowing for adjustments based on feedback. This iterative approach contrasts with some more traditional methodologies that follow a linear process, focusing on extensive upfront planning like the Waterfall model, which does not inherently support rapid iteration or frequent collaboration. While Scrum is a specific framework within the Agile methodology that guides teams on how to implement Agile, it does not capture the broader concept that Agile represents. Lean, on the other hand, focuses on maximizing value by minimizing waste but is not exclusively about collaboration or iterative delivery in the same way Agile encompasses.